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Frequently asked questions.
Everything you might want to know before booking — and if it's not here, just give us a ring.
Yes — every job is covered by full goods-in-transit and public liability insurance for complete peace of mind.
It depends on distance, property size and how much help you need. Most local moves start from very competitive rates — call or fill in the quote form for a no-obligation price within the hour.
Yes, we can supply boxes, tape and protective wrap. Just let us know in your quote request and we'll add it to your estimate.
Absolutely. We're based in Birtley and regularly move customers across England, Scotland and Wales as well as the whole North East.
Birtley, Chester-le-Street, Durham, Newcastle, Sunderland, Gateshead, Darlington, Middlesbrough and the wider North East — plus long-distance UK-wide.
For most standard jobs no deposit is required. For larger or long-distance bookings we may ask for a small deposit to secure your date — we'll always confirm upfront.
We're flexible — let us know as soon as possible if your plans change and we'll do our best to reschedule at no extra cost.
Yes. Bed frames, wardrobes, tables — our team can take them apart and put them back together at your new place. Just mention it when booking.
Yes, we have secure short-term and long-term storage at our Birtley yard with flexible contracts and immediate availability.
Often same week and sometimes same day depending on workload. Open Mon–Sun, so don't hesitate to ring.