Costs & quotes

Do You Have to Pay a Deposit for a Removal?

Fully insured Birtley, DH3 2TB 07376 293540
Customer confirming a removals booking date

Deposits worry people, particularly after a bad experience with a trade booking. In removals a deposit is normal practice for one reason: your date is being held and that slot cannot be sold to anybody else.

What matters is that the amount is reasonable, the terms are written down, and you know what happens if your completion date moves.

Why removers ask for one

A confirmed moving date is a full day of a crew and a vehicle. Once it is yours, it is turned away from everybody else, which is why a deposit exists at all.

What is reasonable

  • A modest proportion of the total, not most of it.
  • A clear written note of the amount and what it secures.
  • A stated position on what happens if the chain moves your date.
  • A traceable payment method, not cash with no record.

House moves are different from other trades

Completion dates slip, sometimes at very short notice and through nobody's fault. Any decent remover in the North East knows this and will talk to you about moving the booking rather than treating a delay as a cancellation.

Ask that question before you pay, not after.

What to check before paying

  • You have a written quote listing crew, vehicle and inclusions.
  • Insurance cover is confirmed.
  • You have a phone number that a person answers.
  • You know who to speak to if the date changes.

Common questions

Related services

Areas this applies to